Privacy Policy
Effective Date: August 21, 2026
Adventure Totes LLC (“Adventure Totes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
Information We Collect
When you use our website, submit an availability request, contact us, make a reservation, or opt in to receive text messages, we may collect information including:
- Your name
- Email address
- Phone number
- Delivery and pickup information
- Requested rental dates and package information
- SMS consent and opt-in information
- Other information you voluntarily provide to us
We may also collect basic website usage information through our website platform and related services.
How We Use Your Information
We may use the information we collect to:
- Respond to availability requests and customer questions
- Process and manage reservations
- Coordinate tote deliveries and pickups
- Provide rental and customer-service updates
- Send SMS messages when you have opted in to receive them
- Operate and improve Adventure Totes LLC
- Maintain business records and comply with applicable legal requirements
SMS Privacy
If you opt in to receive text messages from Adventure Totes LLC, your mobile phone number and SMS consent information will be used only for communications related to your request, reservation, delivery, pickup, rental, or customer service.
We do not sell, rent, or share your personal information, phone number, or SMS consent information with third parties or affiliates for marketing or promotional purposes.
We do not share your mobile opt-in or SMS consent with anyone.
You may opt out of SMS messages at any time by replying STOP to any message from Adventure Totes LLC. For assistance, reply HELP.
Please see our SMS Terms & Conditions for additional information about our messaging practices.
Sharing of Information
We may share information when reasonably necessary to operate our business, such as with service providers that assist with website hosting, payment processing, business communications, or other essential business functions.
We may also disclose information when required by law or when necessary to protect our legal rights.
Mobile opt-in and SMS consent information is excluded from the sharing described above.
Protecting Your Information
We take reasonable steps to protect personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Updates to This Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact:
Adventure Totes LLC
Phone: 844-238-8683 (844-ADV-TOTE)
Email: lanhams@adventuretotesllc.com
For SMS assistance, reply HELP to a message from Adventure Totes LLC.